Assistant Veterans Services Officer (AVSO)
Job Description and Requirements:

    Assist Veterans and dependents in applying for available Federal benefits from the United States Department of Veterans Affairs (VA) by initiating claims for service connected compensation and screening veterans for benefits.


    1. Engage in claim development by researching and reviewing military records, medical conditions and financial statements and assisting veterans with personal statements.
    2. Process and follow-up on claim progression with the VA.
    3. Participate with The Aging and Disability Resource Center (ADRC) outreach events.
    4. Provide support services and cross-train on all services and databases offered within the Division of Aging, Disabilities and Veterans Services.
    5. Engage in Division activities and training as requested.
    6. Be able to work at two locations in Freehold and Oceanport, NJ.


    • Must achieve and maintain certification as a County Veteran Service Officer within one year of employment
    • Bachelor’s degree in Human Services or related field; A Master’s degree in Human Services or related field is preferred
    • Experience as a Veteran Service Officer can be considered in lieu of education.
    • Minimum of two (2) years’ experience in social services or related field.
    • Strong computer skills (office suite) file management, internet research skills.
    • Strong written and verbal communication skills.


    • Ability to analyze federal and state rules, regulations and policies that address veteran’s benefits and apply them to specific cases.
    • Ability to prepare reports and correspondence.
    • Ability to establish and maintain records and files.


    To perform this job successfully, the individual must be able to perform each essential function as well as possess the knowledge, skills, and/or abilities required for the position. Persons with mental or physical disabilities are eligible if they can perform essential functions of the job with or without reasonable accommodations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.

How to apply:
  • Individuals will only be considered if they possess the minimum requirements listed above.
  • All applicants: In order to be considered for a job opening, an Application for Employment must be completed for each position. Resumes may be attached but are not considered as substitution for a fully completed job application form.
  • Mail: Completed applications referencing the job title code on the application to: County of Monmouth, Human Resources Department, 1 East Main Street, Freehold, NJ 07728
  • Phone: To request a Job Application be mailed to you, call 732-431-7300
  • In Person: Monday – Friday 8:30 am – 4:30 pm
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