Information & Assistance Coordinator, Office on Aging, Bilingual in Spanish & English
Job Description and Requirements:

    Service Monmouth County residents by providing information, referrals and screening of all human service needs and support services and participate in outreach events. Work involves responsibility for client case management including assessment, networking with community agencies and developing outreach contacts in support of clients and participating in staff meetings.


    • Process Information, assistance and referrals for issues and concerns related to senior and disability services;
    • Participate in community outreach events;
    • Provide support services across division offices;
    • Provide comprehensive assessment for seniors and persons with disabilities on a wide range of services;
    • Interoffice and agency collaboration related to division services.


    • Bachelor’s Degree in Human Services or related field;
    • Bi-lingual in Spanish and English;
    • Computer literate including file management, emails, attachments;
    • Strong written and communication skills;
    • Knowledge of sociological and behavioral factors influencing the behavior and attitudes of target group members relative to program to which assigned;
    • Ability to assess needs of seniors and persons with disabilities;
    • Knowledge of human service agencies in the community as well as the services provided by those agencies;
    • Ability to establish and maintain effective working relationships with clients, co- workers and human service agencies and the general public.


    • Valid New Jersey driver’s license


    • Case management/social service experience with local, state and federal human services assistance programs;

    To perform this job successfully, the individual must be able to perform each essential function as well as possess the knowledge, skills, and/or abilities required for the position. Persons with mental or physical disabilities are eligible if they can perform essential functions of the job with or without reasonable accommodations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.

How to apply:
  • Individuals will only be considered if they possess the minimum requirements listed above.
  • All applicants: In order to be considered for a job opening, an Application for Employment must be completed for each position. Resumes may be attached but are not considered as substitution for a fully completed job application form.
  • Mail: Completed applications referencing the job title code on the application to: County of Monmouth, Human Resources Department, 1 East Main Street, Freehold, NJ 07728
  • Phone: To request a Job Application be mailed to you, call 732-431-7300
  • In Person: Monday – Friday 8:30 am – 4:30 pm
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